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European Monitor of Industrial Ecosystems
06 May 2017

Mobile and mobility - new opportunities to improve customer engagement

Mobile technology and mobility largely adopted in consumers daily life have been brought to the business sphere meeting employees’ requirements to work anytime anywhere from any device in the same conditions as at the office. They drive new ways of working, improving productivity and sales performance. The technologies also give companies the opportunity to improve their customer relationship by increasing their interactions.

 

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